Find out if you meet the requirements! Only applicants from locations above will be considered. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. View Job description, benefits and responsibilities. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. * Demonstrate a positive attitude, self-awareness and embrace feedback This role is designed for people who have strong empathy and communication skills. This may include additional research and ongoing casework. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi The estimated additional pay is $2,234 per year. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Help make it more accurate by adding yours. Our people are our greatest assets at Alight Solutions because People Matter! * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. You have successfully created a new job alert. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. 2023 It's why we're so driven to connect passion with purpose. We combine data-driven . Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Get hired today! Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. At Alight Solutions, we are reimaging how people and organizations thrive. Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. We promote healthy lifestyles and flexible work arrangements for our employees. Ten paid holidays per calendar year (8 fixed and 2 floating). The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Key Duties & Responsibilities. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Required Skills. They may often give instructions by phone and besides performing clerical tasks, they also assist . Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Carry out monitoring visits to verify information provided by . Alight Easy 1-Click Apply. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Benefits start on your first day of employment, Programs & activities that give back to our. Visit investor site Looking for an Alight office? Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. The mission of our customer care teams exemplifies the need for humanunderstanding. It's why we're so driven to connect passion with purpose. Explore careers Media or Investor inquiries? In addition to a base salary, this position may be bonus eligible. New York Equal Pay for Equal Work Act Statement. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. If so, you've come to the right place. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. We are Alight Solutions. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). We recognize the importance of a work life balance. Customer Care Representative Human Resources. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Mid Level This training will take place during the first 5-weeks of your employment, and the hours are full time. Alight Solutions offers a promising . Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. You're able to quickly input and retrieve data while working with the customer on the telephone. Work-Life Balance |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. * Call Center and Hospitality experience preferred. Full Time Find the best jobs in the US, apply in 1 click and get a job today! Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Alight Solutions is committed to a diverse workforce and is an affirmative action employer. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. * Strong attention to detail with critical thinking skills Customer Care Representative Tasks. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. * Express yourself in an open and honest manner Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. We reward continuous improvement and encourage you to own your own development. HDHP or PPO available., At Alight, we believe a companys success starts with its people. We understand the powerful human connections that create success for organizations. You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc.

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